For families

Your family's journey with Lily's.

Every route below ends in the same place, your parent portal, where families follow their place with us from the first question to the first day.

Three ways to start

Wherever you are up to.

Take the one that fits today. You can change route at any point.

Ask a question

For families just starting out. Tell us the days you need and your child's age, and we will reply to you personally about availability, fees and funded hours.

Send an enquiry

Book a visit

Come and see the rooms, meet the team and ask us the things that are easier to ask in person. Choosing a nursery is a big decision and a visit answers most of it.

Book a visit

Apply for a place

Applying for a place happens inside your parent portal, and it opens with an enquiry. Send us one and your confirmation email carries the link to join, which is where the rest of your application is picked up.

Applications are handled in the portal today, so this route begins with an enquiry.

Start with an enquiry

How it works

Three steps, and we do most of them.

  1. Tell us about your family

    Send an enquiry or book a visit. Either one is enough to start, and both reach the same team.

  2. Join your parent portal

    Your confirmation email carries the link. One press sets up your account, and your enquiry is already waiting inside it.

  3. We respond and guide your next steps

    Our team picks your enquiry up and replies to you, and the portal is where we share updates about your place as things move.

Start where it suits you.

Ask us anything, or come and see the nursery for yourself. Either way we will pick it up from there.